Tested on 9/11/2011
Dear Top Management of Packet One Networks (Malaysia) Sdn Bhd,
P1 4G high speed broadband? What does it means? Look at the speed test result, is this an acceptable broadband connection speed in Malaysia?
I feel so so so frustrated with the slow internet browsing experience-using P1 broadband! Seriously!!! How about the video streaming? REALLY POTONG STEAM!!!
Please do not remind me to log a complaint! Please!!!
Hundred of complaint calls have been made to your P1 Customer CareLine Team and countless of complaint reports have been logged, too. But, what for?
The same excuses are given, always – upgrading works are currently in progress, the base station is currently under maintenance and etc.
Why it seems like a difficult task for them to tell me a date for the so called ‘maintenance works’ and ‘upgrading works’ to be done? Why?
Please do something!
Tested on 10/11/2011
Tested on 16/11/2011