Please be informed that with effect from 8 June 2010, physical gold withdrawal service is allowed whereby collection is at designated Public Bank branches. The Gold Investment Account (GIA) Agreement which governs the operations of the GIA has been revised to include some changes pertaining to this new service.
GIA customers who opened the account prior to 20 September 2010 are advised to obtain a copy of the “Notice to Gold Investment Accountholders on the Revised GIA Agreement” from our Customer Service Representatives for reference. The said Notice will serve as an Addendum to the GIA Agreement executed prior to 20 September 2010.
Source: Public Bank